Reference

Terms That Cover Your sea789 Account

These terms set out what you agree to when you open and use a sea789 account, including how deposits via DANA, OVO, and GoPay are handled, what actions are permitted, and how we manage your account if something goes wrong.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
sea789 Terms That Cover Your sea789 Account
ACCOUNT INTEGRITY

How We Manage Your Account Under These Terms

These terms are not just a legal formality — they define how we act toward your account day to day. Below are four areas where our obligations to you are most concrete, from how we store your data to how you can request a change to your account record.

Account Data Handling We store only the account data needed to verify your identity, process DANA, OVO, or GoPay transactions, and prevent fraud. No data is sold to third parties.
Cookie and Session Use We use session cookies to keep you logged in and track your wallet activity within a single session. You can clear cookies at any time without losing your account.
Account Security Steps Every login triggers an OTP verification sent to your registered contact. If you suspect unauthorised access, contact support immediately to freeze the account.
Requesting Account Changes To update your registered wallet — for example, switching from OVO to GoPay as your primary withdrawal method — submit a verified request through in-account Help.
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you believe your account has been handled in a way that conflicts with what is written here, our support team can clarify or escalate your query. Reach us through the channels below — all of them are connected to the same account team, so you do not need to contact more than one.

Team online

Live Chat

Open the chat window from any page on sea789. Queries about account terms, wallet rules, or suspension notices are handled directly here.

Email Support

Send your account terms query to our support address. Include your registered account ID so we can pull your record and respond accurately.

In-Account Help

Log in, go to your account settings, and open the Help section. From there you can submit a formal terms-related request tied to your account.

Your Questions on These Terms, Answered

The questions below come from real account holders who wanted clarity on specific parts of our terms. If yours is not here, reach out via live chat and we will respond directly.

We post all updates here and notify you where possible. Continuing to use your account after a change means you accept the revised terms — so check back periodically.

Yes. Every wallet transaction — DANA deposits, OVO transfers, GoPay withdrawals — is covered by the same account terms and subject to the same verification requirements.

We may suspend or permanently close an account that breaches these terms. You will be notified at your registered contact and can raise a dispute through our support team.

Submit a data request through the Help section inside your account settings. Include your account ID and we will respond with the details we hold on record.

Access is only valid where local law permits. If you are in a region where access is restricted, these terms may not apply and your account may be ineligible.

Yes. Contact support via live chat or email with your transaction reference. We will review the record against the terms and respond with our findings within a reasonable period.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.