Reference

How sea789 Handles Your Personal Information

This Privacy Policy explains exactly what data sea789 collects when you open an account, make deposits through DANA, OVO or GoPay, and use our lobby — and what we do with it.

Account data protectedDANA, OVO, GoPay wallet activity coveredYour rights explained plainlyData not sold to third partiesContact us to request changes

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply a consistent set of practices across every account on our platform — covering how data is stored, how long we keep it, how cookies work on the site, and who inside our team can access your records. These are not abstract commitments; they shape how your account actually behaves from first login through to any withdrawal you make via OVO or GoPay.

Account Security

Your account is protected by password hashing and session token controls. We flag unusual login attempts automatically and may prompt re-verification through your registered phone number.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and wallet settings. We do not use third-party advertising cookies that track you across other sites.

Data Retention

We retain account and transaction records for the period required under applicable local law. When an account is closed, we delete or anonymise personal data within the timeframe local regulations specify.

Access Controls

Only authorised team members handling payments, security or support can access your personal data. Access is logged, role-limited and reviewed on a regular basis.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or remove personal data we hold, our support team handles these requests directly. Reach us through live chat inside your account, by email through the contact form on this site, or via our Indonesia support line. We aim to acknowledge your request and provide a clear next step — tell us which data point you are asking about and which account it relates to, and we will handle it from there.

Live Chat Start a chat from inside your sea789 account dashboard. Identify your query as a privacy or data request and our team will pick it up directly.

Email Support Use the contact form on our site to send a written data request. Include your registered email address so we can match it to your account record.

Indonesia Account Help Our Indonesia support team handles wallet verification, account access issues and data enquiries. Reach them through the same support channels above.

What We Collect and Why We Collect It

sea789 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with sea789, we collect the information you provide directly — your name, email address, phone number and the payment method you choose to fund your account, whether that is DANA, OVO or GoPay. We also collect transactional data: deposit amounts, withdrawal

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requests and the timestamps attached to each wallet interaction. This helps us verify your identity, process your payments correctly and keep your account secure. We gather device data automatically — your browser type, IP address and session length — to detect unusual access patterns and protect
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your account from unauthorised activity. We do not collect payment credentials like your DANA PIN or OVO password; those stay inside your own wallet app. We may also collect support conversation records when you contact us, so our team can follow up on open issues without
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asking you to repeat yourself. Players in Bandung and across Indonesia can request a summary of what data we hold at any time. Data collected is used only for account operation, payment processing and platform security — not for third-party advertising. Retention periods follow applicable local
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law and eligible-region requirements.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on sea789

These are the questions we hear most often about how sea789 handles personal data, wallet activity and account information. If your question is not here, reach us through live chat or the contact form.

We collect your name, email, phone number and the payment method you register — DANA, OVO or GoPay. We also log device and session data to protect your account from unauthorised access.

We do not sell your data. We share information only with payment processors needed to complete your DANA, OVO or GoPay transactions, and only to the extent required to process those payments.

Yes. Send a data access request through live chat or the email contact form. Include your registered email so we can locate your account record and respond with the relevant details.

Retention periods follow applicable local law for the regions where we operate. When your account closes, we delete or anonymise your personal data within the period local regulations require.

No. We never store your wallet PIN or password. Those credentials stay inside your own wallet app. We only log the transaction outcome — amount, timestamp and status — for your account record.

We use session and preference cookies to keep you logged in and remember your settings. We do not run advertising cookies that follow you to other sites. You can clear cookies via your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoSea789 Banking

How sea789 Handles Your Personal Information

How We Protect and Manage Your Information

How to Contact Us About Your Data

Common Questions About Your Privacy on sea789

01 What personal data does sea789 collect when I open an account?

02 Does sea789 share my data with third parties?

03 Can I request a copy of the data sea789 holds about me?

04 How long does sea789 keep my account and transaction data?

05 Are my DANA, OVO or GoPay credentials stored by sea789?

06 How do cookies work on the sea789 site?

Privacy Policy

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